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Cameras on ORBI satellites

stewstew
Community Member

I have 5 cameras. 3 of which are connected to the ORBI satellite and the other 2 are connected to the main ORBI router. When home away assist detects the phone away, only the cameras connected to the main ORBI turn on. The other 3 that are connected to the ORBI satellite have to be turned on manually. This sounds like a technical issue. Any ideas?

3 REPLIES 3

Brad
Community Specialist
Community Specialist

Hi there, 

 

I apologize for my late response and thank you for all of your patience while waiting for a reply. I can definitely understand how frustrating your situation must be, but I wanted to make sure that your issue was addressed. Do you still need help with this issue? I know that there's been a delay in response since you posted.

 

Please let me know if you need further assistance. 

Best Regards, 

Brad.

Brad
Community Specialist
Community Specialist

Hi there,

 

Just checking in to see if you still need assistance with this issue. Please let me know if you need further assistance. 

 

Best Regards,

Brad.

Brad
Community Specialist
Community Specialist

Hey Folks.

 

At this time, I'll go ahead and lock this thread. If you're still experiencing problems, feel free to start a new thread and we'll be happy to help.

 

Best Regards,

Brad.