Can I buy additional nest cam mounting plates?

[manders1121]

Hi is there any way to buy additional mounting plates? I want to be able to set up my Nest Cam in different places depending on what I'm doing but it only came with one plate and it's inconvenient to move it. I'd like to buy more mounting plates so that it's easy to move the camera.

[Jim06]

I need to purchase a

- camera wall plate 

- adaptor wall plate 

for my nest outdoor camera (I have the magnet)

[Brad]

Hi there, 

I apologize for my late response and thank you for all of your patience while waiting for a reply. I definitely understand how frustrating your situation must be, and I wanted to make sure that your concern was acknowledged. Do you still need help with this issue? I know that there's been a delay in response since you posted.

Please let me know if you need further assistance. 

Best Regards, 

Brad.

[manders1121]

Hi Brad, 

Thanks for your response. Is is possible to buy additional mounting plates? I didn't see it as an available accessory for purchase.

Thanks,
Amanda

[Brad]

@manders1121

I am afraid that we do not sell parts at all, so you can check online like ebay or something like that, but we do not offer parts. If you are still under warranty, they could replace the entire unit. If you are seeking a replacement, please first fill out this form so we can collect some important information from you. Once the form is submitted, you will have your case number. 

Best Regards,

Brad.

[manders1121]

Could you propose to your Google Sales team to start selling the magnetic mounting plates as accessories? I don't need a replacement as there is nothing wrong with my unit. I want the ability to have multiple magnetic plates so I can easily move the cam and mount it outdoors.

[Brad · Accepted solution]

@manders1121

Thank you so much for bringing this up to my attention! I like that idea, and I could see how it could be helpful. I will go ahead and submit this feedback forward for you. Thank you for all of your patience.

Please let me know if you need further assistance on this issue.

Best Regards,

Brad.

[Wwwhawkwww]

Was there a solution for getting a replacement wall plate? I lost mine as well.

[Brad]

@Wwwhawkwww

Thank you for your patience. If you are seeking a replacement, please first fill out this form so Support can collect some important information from you. Once the form is submitted, you will have your case number. Please be aware that this thread will be locked. 

Best Regards,

Brad.