Can I recover footage from the past 24 hours?

[cmatz231]

At this point in time, we have only had the basic plan with the past 3 hours of recordings saved. After an incident that occurred last night, we will be upgrading to be able to able to save more footage. Is there any possible way that footage from the past 24 hours could be recovered? We had our mailbox smashed, and we think it was intentional due to a political sign we had in our yard. We would pay however much is necessary to recover footage, I just want to have video proof to hold someone accountable. 

[MplsCustomer · Accepted solution]

@cmatz231 

If you do NOT have a Nest Aware or Nest Aware Plus subscription, you only get video event history for events that occurred in the last 3 hours.

For longer history, you'd have to have a subscription, but history for the subscription begins when you purchase the subscription.

If you don't have a subscription, Google Nest is not saving your video history on Google Nest servers, so there would be no way to retrieve it.

https://support.google.com/googlenest/answer/9681538