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Can Nest hub announce when doorbell spots someone/package, not just when someone rings the doorbell?

richcshvilla
Community Member

I can't seem to find an option for the nest hub to announce when my hello doorbell spots someone/package, only when someone rings the doorbell.  Can this option be added?  It would be extremely useful!

7 REPLIES 7

JillG
Diamond Product Expert
Diamond Product Expert

I have a Nest Hello and a Nest Aware subscription. With that subscription I am able to create zones and get notifications for packages even if the delivery person does not ring the bell.

Set up and use Activity Zones - Google Nest Help 

Nest Aware basics - Android - Google Nest Help 

I too have the best aware subscription and have configured the activity zones.  The gap in functionality is that my google enabled speakers (nest hub max) do not ANNOUNCE the spotting of people and packages, only when the doorbell is rung.

Brad
Community Specialist
Community Specialist

Hi there,

Just checking in to see how the conversation is going as there's been a lapse in activity on this thread.

Best regard,
Brad

Brad
Community Specialist
Community Specialist

Hey there,

 

Here is a great link on how Nest Aware works and how to subscribe, and here is a link on how to manage your subscription. 

 

Best Regards,

BradHi everyone,

 

 

janthadeus
Community Specialist
Community Specialist

Hi folks,

 

I appreciate the help here, JillG and Brad.

 

We haven't heard any updates from you. I'll go ahead and lock this thread in 24 hours. If you happen to have the same concern feel free to reach us out here or start a new thread. 
 

Best,

JT

Can we not keep this thread open?  Is there some way to request an enhancement to the software for settings to be added to enable announcements for packages and/or spotting people?

Hi richcshvilla,

 

We hear you. Your Nest Hub can only announce when someone rings your doorbell. Our team is working hard to deliver the best experience for our users — we'll take this as feedback. Keep an eye on the Google Nest Community page for any updates. As Community Specialists, we occasionally do a bit of housekeeping to keep the conversations in our community fresh and relevant.

 

Please let me know if you have other questions or concerns as I will be locking this in 24 hours if I won't hear back from you again. Feel free to start a new thread and we'll be happy to help.

Check out this link on how to file feedback.

 

Best,

JT