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Can’t add my nest indoor camera bcuz the sticker with the QR code and number is gone.

MikeV1503
Community Member

Can’t add my nest indoor camera bcuz the sticker with the QR code and number is gone. How can I add it without these? I did it before by using a laptop but I don’t have a laptop right now and that’s the only place I was able to do it. 

6 REPLIES 6

Rubes
Gold Product Expert
Gold Product Expert

You should be able to bypass using the QR code during set up in Google Home app and just enter the “set up code” manually. This code is located under the base plate of your camera, assuming it’s the 2021 Nest Indoor camera. See photo for reference.

0F494435-7600-4FA2-9657-A440B5A32E29.jpeg

Melanie8
Community Member

I have the generation 2 outdoor/ indoor camera and no longer have the barcode sticker. Where do I find the code? It is not on the back plate or on the camera.

Rubes
Gold Product Expert
Gold Product Expert

The code for the outdoor/indoor cam should be located near the bottom of the camera, around the speaker.

Brad
Community Specialist
Community Specialist

Hi there,

 

Just checking in to see how the conversation is going as there's been a lapse in activity on this thread. Please let me know if you need further assistance. 

 

Best Regards,

Brad.

 

Thanks for your assistance, Rubes!

Brad
Community Specialist
Community Specialist

Hi there,

 

Just checking in to see if you still need assistance with this issue.  We'll leave this topic open for another 24 hrs in case there are any follow up questions or comments. Please let me know if you need further assistance. 


Best regards,

Brad

Brad
Community Specialist
Community Specialist

Hey folks,

 

At this time, I'll go ahead and lock this thread. If you're still experiencing problems, feel free to start a new thread and we'll be happy to help.

 

Best Regards,

Brad