10-18-2021 07:20 PM
My iOS devise goes blank or freezes when someone rings the Nest hello doorbell. When it was installed, I payed for additional points simply to be sure of connectivity. I’ve read plenty of similar concerns so I thought that I would CHIME in. The delivery person is long gone before I get a chance to communicate.
10-27-2021 10:46 AM
Hi there,
Sorry for my late response. Thank you for all of your patience while waiting for a reply. I can definitely understand how frustrating your situation must be. I just wanted to make sure that your issue is addressed.
Please let me know if you need further assistance.
Best Regards,
Brad.
11-09-2021 03:38 PM
I and several others have been reporting that the Nest Hello goes off line when someone pushes the button. Mine recovers in a minute or so, but video of visitor is lost. I reset my nest hello, but it did not fix this issue.
11-23-2021 12:57 PM
Hi there,
Just checking in to see if you still need assistance with this issue. If so, please let me know and I would love to look into this further for you!
Best Regards,
Brad.
11-29-2021 11:04 AM
Hey Folks.
At this time, I'll go ahead and lock this thread. If you're still experiencing problems, feel free to start a new thread and we'll be happy to help.
Best Regards,
Brad.