Can't set up neat indoor wired gen 2 camera

[Anonymous]

Hi

when I try to set up my new camera I get to the stage to create a new network for devices. This is the only nest device I have but when I try to create a network the response is "something went wrong. Try again later"!

Any ideas?

[Juni]

Hi there,

Thanks for reaching out — let's see what's going on. A few questions: are you on iPhone or Android? What’s the color of the LED status light? Also, how far is the device from the router?

Try to reboot your Wi-Fi router, force close and reopen the app and reboot your Nest Cam (indoor, wired).

Let me know how it goes.

Regards,

Juni

[Juni]

Hello there,

I want to check if you have additional questions and concerns about your device. Let us know by updating this thread, and we're glad to assist you further.

Thanks,

Juni

[Juni]

Hey there,

We haven’t heard back from you, so I'll be locking this thread in 24 hours. Feel free to create a new one if you have other concerns in the future.
 

Best,

Juni