My Google Nest camera stopped working so I removed it from the Google Home app and attempted to factory reset and add back to Google Home app.
Factory reset gets me a white light, then the green light, no blue light, and I am unable to complete the “add a device” process in the home app.
Any assistance is appreciated! Thank you.
See if this helps: First thing make sure the camera is plugged into a power outlet while they're doing a reset. If not, ensure that it's plugged into a power outlet then try again to perform a factory reset.
Use these steps to properly reset user's camera to its default settings:
Let me know if that helps.
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