04-19-2022 05:38 PM
I moved Nest Cam to different house with new wifi. When I plug in Nest Cam, a white light comes on briefly then turns off. No blue light comes on and I am unable to connect to my new house. I deleted Nest Cam from my home app and was trying to set it up with the new wifi. How can I reset the 2nd gen Nest Cam. I can find no button on the unit to push for reset. Help.
05-18-2022 08:17 AM
Hi there,
I apologize for my late response and thank you for all of your patience while waiting for a reply. I definitely understand how frustrating your situation must be, and I wanted to make sure that your concern was acknowledged. Do you still need help with this issue?
Best Regards,
Brad.
05-18-2022 12:42 PM
I finally found the tiny reset button on the camera and was able to use paper clip to reset and am now back online. Thanks
05-23-2022 06:23 PM
Hey mn1,
That's good to hear! If you have any questions, please reply to this thread so I can assist you right away.
Thanks,
ARchie
05-24-2022 06:58 PM
Hey mn1,
Just checking in to make sure that you've seen our responses. Please let me know if you have other questions or concerns as I will be locking this in 24 hours if I won't hear back from you again. Feel free to start a new thread and we'll be happy to help.
Thanks,
Archie