Cant view my nest cams

[tddizer]

When I try to access either of my cams it tells me "it doesn't support this functionality" it worked when I first got the cams

[MplsCustomer]

@tddizer

What device or app are you using to try and view your cameras? Are your cameras the new 2nd gen Nest Indoor Cams sold starting in 2021 or the older indoor cameras? The message "it doesn't support this functionality" does not sound familiar at all.

[janthadeus]

Hi folks,

Thanks for reaching out. Could you tell us more about what’s happening with your camera?

I appreciate the help, MplsCustomer.

Thanks,

JT

[janthadeus]

Hey there,

I just wanted to follow up to see if you still need our help. Please let us know as we would be happy to answer any questions you may have.

Regards,

JT

[aatienza]

Hey everyone,

Just checking in to make sure that you've seen our responses. Please let me know if you have other questions or concerns as I will be locking this in 24 hours if I won't hear back from you again. Feel free to start a new thread and we'll be happy to help.

I appreciate the help, JT.

Thanks,

Archie