07-25-2022 10:15 PM - edited 07-25-2022 10:16 PM
I noticed I didn’t get notifications for motion or doorbell and when I checked Google home it didn’t have any devices listed. My doorbell still had the green light on and had a clicking noise. we attempted to contact the device but I always get an error message that something went wrong. I just got this a couple of months ago.
08-02-2022 09:25 AM
Hey there,
I am terribly sorry to hear that you're having this issue! I would love to assist you with this issue. If you are having issues with your Nest Cam or Nest Doorbell, I would suggest that you first start by restarting it.
Restart: Keeps all your settings, and it should reconnect to the same Wi-Fi network. This is helpful if it ever becomes frozen, has trouble reconnecting to the internet, or isn't working normally.
Best regards,
Brad
08-05-2022 09:33 AM
Hi there,
Just checking in to see how the conversation is going as there's been a lapse in activity on this thread.
Best regard,
Brad
08-08-2022 10:07 AM
Hi there,
Just checking in on this thread and the activity on it. We'll leave this topic open for another 24 hours in case there are any follow up questions or comments.
Best regards,
Brad