Configure Nest Camera away of home

[Eivarrocas]

Hi guys, 

I had to travel quite far from Home, it seems the Internet provider changed the SSid of the wifi, is there any way to set up the new ssid in the camera with the app away from home? 

Tried the wifi setting, added the camera code, but in the list of cameras the one I am trying to configure is not on the list. 

thanks in advance for your help!

[EmptyNester]

To the best of my knowledge that would not be easy to do every if you were at home.   It would be far easier to change the SSid of the Wifi which you should be able to do by calling the company and explain the problem.  It would seem very unlikely that they would change the SSid on their own.  Is it possible that someone in your household changed it?

[Eivarrocas]

Hi! thanks for your answer, the logistic problem is the camera is in Parents house, and everyone is in vacations, like 400 miles away of home, so not possible to change the SSID, Ill continue working around to solve the issue from Nest app.

Best

[Brad]

Hi there,

Just checking in to see if you still need assistance with this issue. Please let me know if you need further assistance. 

Best Regards,

Brad.

@EmptyNester thank you for your help!

[Brad]

Hey Folks.

At this time, I'll go ahead and lock this thread. If you're still experiencing problems, feel free to start a new thread and we'll be happy to help.

Best Regards,

Brad.