cancel
Showing results for 
Search instead for 
Did you mean: 
Replies are disabled for this topic. Start a new one or visit our Help Center.

Defective camera replaced with another defective camera

cincy85
Community Member

my original outdoor nest cam IQ stopped working after 7 months and the replacement just stopped working as well. Support said it out of warranty and that it cannot be replaced and cannot be fixed. Their final recommendation solution is to ‘buy a new one’. 

what to do when your $350 nest cam outdoor IQ is a paper weight after only 7 months? 

note: both of the nest cam outdoor IQ’s I bought stopped working within the first 7 months. And now the replacement stopped after 7 months. All cameras were used exactly as specified. Internet forums are abound with similar issues. This should be covered under a recall, not their warranty

super disappointed and definitely flipped me from a promoter to a detractor. 

 

0 REPLIES 0