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Desktop Camera Controls

Jetace1
Community Member

Am I doing something wrong? The desktop version of Google Home has no ability to look through prior Nest Cam video.

On Gen 1 cameras still on the Nest website, you can pull up a camera and scrub video for any time period going back a full 5 days. 

On the Google Home website (since Gen 2 cameras don't show up on the Nest website) there is no ability at all to look back in time, create custom clips, etc. It appears the only thing I can do is view live video.

Any ideas?

6 REPLIES 6

MplsCustomer
Bronze
Bronze

@Jetace1 

The home.google.com website is a beta/"preview" version that hasn't changed since it went live in October 2022, and is limited to live viewing only.

Weird. So how do you view prior events/footage with Gen 2 cameras?

Thanks for the response, btw!

@Jetace1 

Only in the Google Home app.

See this thread for the controls for accessing history in the updated Google Home app:

https://www.googlenestcommunity.com/t5/Cameras-and-Doorbells/No-24-7-recording-from-nest-cameras-sin...

Juni
Community Specialist
Community Specialist

Hi folks,

 

Thanks for the help here, MplsCustomer.

 

Jetace1, have you had the chance to check the thread that MplsCustomer shared? Let us know if you need further help. We are here to help. 

 

Regards,

Juni

Jetace1
Community Member

Thanks, Juni.

It's a bummer that available controllability actually DECREASED from Nest to Google. 

 

Oh, well!

Juni
Community Specialist
Community Specialist

Hi there,

 

Our team is working hard to deliver the best experience for our users — I'd suggest you submit feedback about it, here's how. Keep your eye on the Google Nest Community page for any updates. 

 

Please let me know if you have other questions or concerns as I will be locking this in 24 hours if I won't hear back from you again. Feel free to start a new thread and we'll be happy to help.


Thanks,

Juni