Door bell and aware

[Riannal81]

Good afternoon,

I looked up this issue on the forums and the last person with a thread has it locked now. 

so my kids are registering as the same person on the camera. I want to know if there is a way to move a picture from one profile to the other?

also simalar - a new person got put under an existing person. 

in both cases I can delate the photo from the wrong location but i cannot move the photo to the correct person or make a new person. 

Is there as way to do this?

Thank you,

Rianna

[David_K]

Not sure there's a perfect way to do this really. You can add or change the name of a person (profile), combine multiple profiles, delete a profile or delete all faces which appears to be the limit of your options here really.

See the "Manage your face library" section here:
https://support.google.com/googlenest/answer/9268625

[aatienza]

Hey Riannal81,

I'm dropping by to ensure that everything is covered here. I hope that sheds some light on the issue.
 

I appreciate the help, davidking.

Thanks,

Archie

[aatienza]

Hey Riannal81,

I just wanted to follow up to see if you still need our help. Please let us know as we would be happy to answer any questions you may have. 
 

Thanks,

Archie

[aatienza]

Hey there,

Just checking in to make sure that you've seen our responses. Please let me know if you have other questions or concerns as I will be locking this in 24 hours if I won't hear back from you again. Feel free to start a new thread and we'll be happy to help.
 

Thanks,

Archie