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Door notifying

Rust
Community Member

I just transitioned from the Nest app to the Google app, and I no longer get notifications when someone is at my front door.  Please abvise

4 REPLIES 4

MplsCustomer
Bronze
Bronze

@Rust 

If by "transitioned from the Nest app to the Google Home app", you mean you've installed a 2nd Gen Google Nest Doorbell, then you have to configure the recording of events and notifications for those events under Settings | Events | Seen events for your doorbell in the Google Home app. You can also configure activity zones there. As in the Google Nest app, you have to separately turn on "Push notifications" for when the doorbell is pressed.

Juni
Community Specialist
Community Specialist

Hi folks, 

 

Thanks for the help here, MplsCustomer.

 

Rust, thanks for reaching out. I hope you've got the answer you're looking for. If you're still in need of assistance, please let us know, as we would be happy to answer any questions you may have.

 

Regards,

Juni

Juni
Community Specialist
Community Specialist

Hi there,

 

I want to check if you have additional questions and concerns about your device. Let us know by updating this thread, and we're glad to assist you further.
 

Thanks,

Juni

Juni
Community Specialist
Community Specialist

Hello there,

 

We haven’t heard back from you, so I'll be locking this thread in 24 hours. Feel free to create a new one if you have other concerns in the future.

 

Best,

Juni