Doorbell Backplate broken:

[coolboygedra]

The backplate of my google doorbell is broken.  How do I go about getting a replacement?

[EmersonB]

Hello coolboygedra, 

I'm sorry to hear about the backplate of your Nest doorbell (battery). We'd be happy to take a look into this for you. Please fill out this form with all the needed information. Let me know once you’re done.
 
Best,
Emerson

[aatienza]

Hey there,

We got your form — thanks for filling it out. Our team will reach out to you via email to further assist you. Also, please be advised that this thread will be locked after 24 hours.
 

I appreciate the help, Emerson.

Thanks,

Archie