03-21-2025 06:56 AM
My doorbell is not picking up activity it was when it was by my door I moved to a post now it's not picking activity up
03-25-2025 12:57 PM
Hi davidziegler,
Thank you for posting in the community. I'm sorry to hear that your Nest Doorbell Battery doesn't show the activity since you moved. I understand how frustrating it must be. I'm here to help.
Before I begin, I need to ask a few questions:
Do you have a Nest Aware Subscription? If so, what type of Nest Aware do you have?
Were there any changes to the Wi-Fi network?
Do you use email or push notifications?
Are there other family members who can access the Nest Doorbell Battery? Do they receive any notifications?
Are there any Activity Zones set up for the Nest Doorbell Battery?
Are you referring to notifications or recorded events?
Please keep me posted.
Regards,
Byron