Doorbell Camera Lense Cracked

[Sam_IX]

My Doorbell camera fell off when closing the door and cracked the lense. Seems like a common fault, it should have some kind of supporting strap to rectify this issue. Is there some kind of warranty on this. 

[MplsCustomer · Accepted solution]

@Sam_IX 

You could try contacting Support to see if they'll replace it:

1. Go to https://support.google.com/googlenest/gethelp.
2. Select a category/product family, and type in a brief description of the issue, then click "Next".
3. Click "Other", then click "Next step".
4. Under "Resources", just click "Next step". (Clicking one of the listed links will bring up a Help page page.)
5. Under "Contact options", choose to get a phone call or chat with the team, depending on availability in your country.