Doorbell Not Getting Enough Power

[ISUZiggy]

I attempted to install a new 2nd gen doorbell, had no issues when initially installed (got the solid blue light).. while waiting for the update to download and install my doorbell is now suddenly not drawing enough power even though I have a 16V transformer.

Does anybody have a fix?

[EmersonB]

Hello ISUZiggy,

Thanks for reaching out. The Nest Doorbell (wired, 2nd gen) has higher power requirements than most doorbells. You need a transformer that is rated for 16-24 V AC, 10-40 VA to provide enough power to your doorbell. If you've already installed your doorbell and you see a blinking yellow light on the front, your doorbell isn't receiving enough power. To confirm, what is the light status of your Nest Doorbell now? Have you tried plugging it in a different wall socket? We would appreciate it if you could share with us any troubleshooting steps you've done. Hit this link for more information. Keep us posted.

Best,
Emerson

[EmersonB]

Hi ISUZiggy,

How's it going with your Nest Doorbell? Were you able to read the information and check the link that I've shared? In case you have an update, you know where to find us.

I appreciate the help, MplsCustomer.

Thanks,
Emerson

[Brad]

Hi there,

Just checking in on this thread and the activity on it. We'll leave this topic open for another 24 hours in case there are any follow-up questions or comments.

Best regards,
Brad