Doorbell Themes Gone

[mag062367]

Any word when this will be fixed?  There is nothing in the app regarding the doorbell themes.

[Brad]

Hi there, 

I apologize for my late response and thank you for all of your patience while waiting for a reply. I definitely understand how frustrating your situation must be, and I wanted to make sure that your concern was acknowledged. Do you still need help with this issue?

Best Regards, 

Brad.

[aatienza]

Hey mag062367,

In addition to standard themes, seasonal doorbell themes are available around some holidays. You can change the theme or set a different chime sound in the app’s doorbell settings.

When you turn on a seasonal theme, a unique sound greets visitors when they ring the doorbell. If you use visitor announcements for your Google Nest or Home speaker or display, the sound plays on the doorbell and in your home.

After the holiday, your doorbell automatically goes back to the default tone, and the seasonal theme disappears in the app.

Thanks,

Archie

[aatienza]

Hey mag062367,

I'd like to bump in here to make sure that you've seen our response.

Please let us know if you have any other questions or concerns as I will be locking this thread in 24 hours.

Thanks,

Archie