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Doorbell camera screen cracked during night but wasn’t caught on event history

Redminime
Community Member

Wondering why event video didn’t capture when it cracked and how to replace.

2 REPLIES 2

ai
Community Specialist
Community Specialist

Hi there Redminime
Thank you for your patience with us! We've created a case for your issue to send to our support team. Be on the lookout for an email from us in your inbox soon. For reference, your case number is 9-0034000031931.
Kindly,
Ai

GarrettDS
Community Specialist
Community Specialist

Hey folks, 

It looks like we haven't heard back from the OP so I'm going to go ahead and lock the thread. If you have any further questions or concerns, feel free to create a new thread. 

 

Have a great day,

Garrett DS