I have a nest doorbell and 2 security cameras and when everything was installed all 3 worked well. Now the 2 cameras work but the front doorbell has a spinning wheel and can’t load the video. The doorbell works when pushed, the ring is blue around the button as well. I have rebooted the router (gigabit speed and within range of products) and I’ve deleted and reinstalled the doorbell. At this point I’m baffled. Any suggestions?
I apologize for my late response and thank you for all of your patience while waiting for a reply. I definitely understand how frustrating your situation must be, and I wanted to make sure that your concern was acknowledged. Do you still need help with this issue? I know that there's been a delay in response since you posted.
Restart: Keeps all your settings, and it should reconnect to the same Wi-Fi network. This is helpful if it ever becomes frozen, has trouble reconnecting to the internet, or isn't working normally.
Factory reset: Erases all your settings and options, and restores its factory default settings. It will not automatically reconnect to Wi-Fi and you'll need to set it up again.
You can find this information, plus additional information on this process here. Please let me know if you have further questions.
Just wanted to hop in here to see if we still needed help on this. Please let us know if you have any other questions or concerns as I will be locking this in 24 hours.
Have a great day.