Doorbell chime

[Narnett]

My nest doorbell has suddenly stopped connecting to inside chime. The setting is on and the camera works but no chime. How do I reconnect?

[MplsCustomer]

@Narnett 

Other customers have reported issues with the "chime puck" for the 2nd Gen Google Nest Doorbell:

https://www.googlenestcommunity.com/t5/Cameras-and-Doorbells/What-does-the-nest-doorbell-2md-gen-puc...

[janthadeus]

Hey Narnett,

I just wanted to jump in here to make sure that you saw our response. Please let me know if you have any other questions or concerns as I will be locking this in 24 hours.

Thanks for the help, MplsCustomer and Brad,

Best,

JT

[Brad]

Hi there, 

Sorry to hear you're experiencing this, as I can imagine it has been an inconvenience. I would love to look into this further for you. I have a great article that has some troubleshooting steps you should try. Let me know how it goes. 

Best regards, 
Brad

[Brad]

Hi there, 

Just checking in to see how the conversation is going. Please let us know if you have any further questions or concerns. We'll leave this thread open for a little longer for follow-up questions and concerns. 

Best regards, 

Brad