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Doorbell fell

Carlee
Community Member

My door bell fell off the mount and I can no longer see footage, how do I contact someone regarding warranty? 

4 REPLIES 4

EmptyNester
Gold Product Expert
Gold Product Expert

Here is the link to create a support ticket and get the process rolling....

https://support.google.com/googlenest/gethelp

Jenelyn_O
Community Specialist
Community Specialist

Hi there,

 

Thanks for reaching out. I just want to check if you managed to see the response above. Were you able to get in touch with our phone support? Please let us know if you still have questions or concerns, as we'll be willing to assist you further.

 

I appreciate your help, @EmptyNester

 

Best,

Jenelyn

Jenelyn_O
Community Specialist
Community Specialist

Hi Carlee,

 

I wanted to follow up if you still need help. Please let me know if you’re still having any concerns or questions from here, as I would be happy to take a closer look and assist you further.

 

Thanks,

Jenelyn

EmersonB
Community Specialist
Community Specialist

Hi everyone,

@Carlee, just one quick final check in here since activity has slowed down. We'll be locking the thread in the next 24 hours, but if you still need help, we would be happy to keep it open. If there's more we can do, just let us know.

Thanks for answering, EmptyNester and Jenelyn.

Regards,
Emerson