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Doorbell livestream is not working on iPhone

lorries
Community Member

When I click on the doorbell in the Google Home app, on my iPhone, it can't connect.  I just have the blue circle forever and ever.  I've rebooted my iPhone and still nothing. Doesn't work on my daughter's iPhone either.

My husband setup the doorbell in the Google Home app and I can see it there but can't connect to it.  He can connect to the livestream just fine (Android phone) so we know it's not an issue with the WiFi.

Also, how do we get alerts on our phone if doorbell goes off or if movement at front door?  In a test, it didn't work on his phone either.  We only received a notification the doorbell range through the Google speakers also connected to Google Home app.

2 REPLIES 2

lorries
Community Member

I figured it out.  I updated the Google Home app on the iPhone (there was one I hadn't done yet) and now it works!

Now to figure out the other features.

GarrettDS
Community Specialist
Community Specialist

Hey folks,
It looks like we have come to a solution so I'm going to be locking this thread. If you have any other concerns or questions, please feel free to create a new thread.

Have a great day.
Garrett DS