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Doorbell not connecting with google home app

JuanO78
Community Member

I recently change my password on the router and I cannot conect my doorbell again I tried almost everything nothing seem to to work it keep saying something went wrong 

1 REPLY 1

MplsCustomer
Bronze
Bronze

@JuanO78 

Google Nest does not make it easy to change Wi-Fi settings on its cameras and doorbells. That's why their first recommendation when getting a new router/modem is to set the network name (SSID) and password to the same values used on your old router/modem.

Since you cannot do that, you need to do a factory reset on your doorbell (pressing the reset pin for at least 12 seconds) and then reinstall it:

https://support.google.com/googlenest/answer/9252162?hl=en&sjid=6567927046876798188-NC#zippy=%2Cnest...