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Doorbell peeling

SilverSurfer13
Community Member

My Google Nest doorbell is only just over two years old. But it is peeling very badly. In fact it started to do this after only a few months. I didn’t think much of it at the time but it’s getting worse and worse and is unsightly and not what you expect for the money at all. 

3 REPLIES 3

Brad
Community Specialist
Community Specialist

Hi there,

 

I am terribly sorry to hear about your Nest Camera issue! I can imagine it’s been quite frustrating being without a working device. We will need to look into this further in order to best assist you.

 

We will be reaching out to your email on file to collect some information from you. Please respond as soon as you can, so we can get the process started. 

 

Please let me know if you need any further assistance!

Best Regards,

Brad.

Brad. Thanks for this. I have not heard back from anyone though. 

Brad
Community Specialist
Community Specialist

@SilverSurfer13

 

I am sorry you have not received an email yet. I do not process the replacement myself, but I do put in the request for one. You should receive the email here soon. No ETA on when the Replacement will be processed as there are delays and backlogs at this time.

 

Best Regards,

Brad.