Thank you for your patience! We do not offer replacement parts anymore, and we do not process Warranty/Replacement Requests in these Community Forums. If you are seeking a replacement, please contact Support. I think they would be your best bet with seeing what your options are.
I wanted to check in and see if you managed to see Brad's post. Please let me know if you have any questions from here. I would be happy to assist, and make sure you are good to go.
I want to ensure you are good to go, and everything is working properly. Please let me know if you are still having trouble, as I will be locking the thread in 24 hours due to inactivity.
