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Doorbell showing offline on invited Google Home account

Ubaba
Community Member

So I installed a google doorbell and linked it to my home account. My wife also wants to see the doorbell from her phone. I invited her as a user onto my account. She is attached to my account but when she pulls up the doorbell feed, it tells her the camera is offline. When I pull it up in my app, it is online and I can see the video.

2 REPLIES 2

dbmd
Community Member

I'm having a similar issue.  I added my spouse to the account, they show up in Google.home app as Manager and can login into Nest but they see no cameras or thermostats.  I haven't found any hep on any of the forums so far.

Brad
Community Specialist
Community Specialist

Hey folks,

 

Thanks for visiting the Community. Since this thread hasn't had activity in a while, we're going to close it to keep content fresh.

 

We hope you were able to get the help you need, but if you're still having trouble, please feel free to submit another post, and provide as many details as possible so that others can lend a hand. Hope this helps!

 

Best regards,

Brad.