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Doorbell themes

jessobrien715
Community Member

Any idea if the option to change the doorbell theme will ever return? And why was it removed?

11 REPLIES 11

MplsCustomer
Bronze
Bronze

@jessobrien715

Seasonal themes are the only themes available, and they are only available during certain seasonal holidays that Google Nest chooses, during a timeframe that Google Nest chooses, and they are removed at the end of the timeframe. If Google Nest makes them available in December, they'll probably post something here: https://www.googlenestcommunity.com/t5/Blog/bg-p/blog

MplsCustomer
Bronze
Bronze

I just noticed today, Dec. 1, that seasonal themes are now available for our Google Nest Hello Doorbells in the Google Nest app.

janthadeus
Community Specialist
Community Specialist

Hi folks,

Checking in — I hope you've got the answer you're looking for. Let me know if you have more questions in mind.

I appreciate the help, MplsCustomer.

Thanks,

JT

Hello.  I can't get the doorbell theme (Christmas) to work, even though it shows as being selected in my settings.

 

Ebedia
Community Specialist
Community Specialist

Hello susanlittlefiel,

 

Thanks for posting here in the community. Let’s get the most out of your Nest Doorbell seasonal chime and see what we can do here. Try selecting the other seasonal chimes to check if the issue is only for the Christmas theme. You may also try reinstalling your Google Home app. Let me know how it goes.

 

Regards,
Emerson

Ebedia
Community Specialist
Community Specialist

Hi susanlittlefiel,

 

I'm dropping by to ensure that everything is covered here. Were you able to perform the steps I’m suggesting? We'd be glad to hear from you — We'd like to make sure everything is working.

 

Thanks,
Emerson

Ebedia
Community Specialist
Community Specialist

Hello susanlittlefiel,

 

Just one quick final check in here since activity has slowed down. We'll be locking the thread in the next 24 hours, but if you still need help, I would be happy to keep it open. If there's more we can do, just let me know.

 

Best,
Emerson

janthadeus
Community Specialist
Community Specialist

Hey jessobrien715,

 

I just wanted to follow up to see if you still need our help. Please let us know as we would be happy to answer any questions you may have.

 

Regards,

JT

janthadeus
Community Specialist
Community Specialist

Hi there,

 

Just checking in to make sure that you saw my response. Please let me know if you have any other questions or concerns as I will be locking this in 24 hours. 
 

Best,

JT

sorry I didn't respond, I have been away for a bit and didn't check emails.  Yes, I got the answer, thank you for your help!

Ebedia
Community Specialist
Community Specialist

Hello everyone,

 

@jessobrien715 thanks for getting back to us and we're glad that it's resolved now. It looks like we can consider this one complete, so I will lock the thread now. Feel free to start a new thread and we'll be happy to help.

 

I appreciate your response, MplsCustomer and JT.
 

Regards,

Emerson