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Doorbell visitor announcement notification

Willgigg
Community Member

It would be great if we could customise visitor announcements. I would much prefer there to be no "someone is at the front door" and just have the doorbell chime on my nest minis. Could this be added please?

13 REPLIES 13

znd
Community Member

how do you even get "someone's at front door"? i only get the normal android notification, not distinguishable from any other notification..

Willgigg
Community Member

Settings > doorbell > visitor announcements.

This means you'll get notified via any nest speaker devices in your house

Brad
Community Specialist
Community Specialist

Hi there, 

 

I apologize for my late response and thank you for all of your patience while waiting for a reply. I definitely understand how frustrating your situation must be, and I wanted to make sure that your concern was acknowledged. Do you still need help with this issue? I know that there's been a delay in response since you posted.

 

Best Regards, 

Brad.

samk01
Community Member

Hi, question is still open. Am I able to set the Google battery door bell visitor announcement via my Google nest mini speaker so it just plays a chime/sound and not the 'someone has rung your front door door bell'? 

Brad
Community Specialist
Community Specialist

Hey folks.

 

Please check out this article on How Visitor Announcements Work as it goes over some important information. The quick answer would be that you cannot change the tone, but depending on who is rings your doorbell for example, they would be recognized if you have Familiar Faces turned on, and Nest Aware enabled.

 

Best regards,

Brad.

Willgigg
Community Member

We realise it's not possible. We're asking for the feature to be added. It would be nice for us to be able to choose the doorbell chime and whether or not the notification is read out.

Brad
Community Specialist
Community Specialist

Hey folks,

 

Thank you so much for bringing this up to my attention! I like that idea, and I could see how it could be helpful. I will go ahead and submit this feedback forward for you. Thank you for all of your patience.

 

Please let me know if you need further assistance on this issue.

Best Regards,

Brad.

Willgigg
Community Member

Thanks, is there a way we could be kept in the loop about upcoming features?

Brad
Community Specialist
Community Specialist

@Willgigg

 

I know that we have a blog, and usually announce what is coming in our updates. I wouldn't be able to sign you up or anything like that, but you can find the lob for March here

 

Best regards,

Brad.

Brad
Community Specialist
Community Specialist

Hey folks,

 

At this time, I'll go ahead and lock this thread. If you're still experiencing problems, feel free to start a new thread and we'll be happy to help.

 

Best Regards,

Brad

samk01
Community Member

Agree, I'd like this added to. Please let us know if this is possible?

slothkins
Community Member

Me too. We've stopped using it as it's embarassing announcing "Someone's at the front door"...very naff!

James
Community Specialist
Community Specialist

Hello everyone,
It looks like we've been able to come to an understanding on this thread, so we are going to go ahead and close it in another 24 hrs. Let us know if there are any follow up questions or comments.

Thank you,
James