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Doorbells don't work

Community Member

Installed doorbell cam per directions.  I can here the door mount ring, it rings on my phone, but it does not ring the two wall mounted original door bells.  Did I install the thingy on the wrong floor? 


Community Specialist
Community Specialist

Hey there,
Sorry for the late response, but I wanted to drop in here to help.

I understand that these issues can be confusing but I definitely wanted to stop by and see how I could help.

Just wanted to double check to see if you were still needing help on this? If so, what troubleshooting steps have you tried?

I look forward to hearing from you.

Best regards,
Garrett DS