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Dropcam Obsolence

colgbo
Community Member

What do you do if you have three dropcams and did not receive the email with instructions on how to update?

4 REPLIES 4

MplsCustomer
Bronze
Bronze

@colgbo 

I suppose you could contact Support and ask them:

https://support.google.com/googlenest/gethelp

Jeff
Community Specialist
Community Specialist

Hey colgbo,

 

I would like to reiterate what MplsCustomer said and urge you to contact support to find some direct help on this. If you have already contacted support and haven't received a reply, please let me know.


Thanks,
Jeff

Jeff
Community Specialist
Community Specialist

Hi again colgbo,

I just wanted to follow up once more to see if you were still needing some help here. If so, just let us know.

Thanks,
Jeff

Jeff
Community Specialist
Community Specialist

Hi everyone,

Just one quick final check in here since activity has slowed down. We'll be locking the thread in the next 24 hours, but if you still need help, I would be happy to keep it open. If there's more we can do, just let me know.

Thanks,
Jeff