Dropcam dropped WiFi

[Mwmw]

One of my dropcam indoor cameras dropped WiFi for no reason. App won’t read QR code and camera won’t load on computer. What else can I do to get it back up 

[Brad]

Hi there, 

I apologize for my late response and thank you for all of your patience while waiting for a reply. I definitely understand how frustrating your situation must be, and I wanted to make sure that your concern was acknowledged. Do you still need help with this issue?

Best Regards, 

Brad.

[aatienza]

Hey Mwmw,

Thanks for posting here in the Google Nest Community.

Sorry to hear you're unable to connect your camera to your Wi-Fi network again. To confirm, did you reset your camera to its default settings? If so, you can skip scanning the QR code to continue to the next step. Check out this link for additional help.

Thanks,

Archie
 

[aatienza]

Hey Mwmw,

I'd like to bump in here to make sure that you've seen our response.

Please let us know if you have any other questions or concerns as I will be locking this thread in 24 hours.

Thanks,

Archie