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Dropcam not connecting to WIFI

mandel200
Community Member

My old wireless Dropcam suddenly stopped working, just blinking orange. I checked and reset router, all other devices on WIFI work.

I even plugged in dropcam into PC and downloaded app as a new device, no luck. Should I throw awy this camera?

3 REPLIES 3

aatienza
Community Specialist
Community Specialist

Hey mandel200,

 

I’m sorry you’re having trouble with this. No worries, we'll check this out. Could you tell us when it started happening? Did you make any changes to your Wi-Fi network? Also, are you getting any error messages in the Nest app? Here's a link on how to Learn what Dropcam lights mean.

 

Thanks,
Archie

aatienza
Community Specialist
Community Specialist

Hey mandel200,

 

I just wanted to follow up to see if you still need our help. Please let us know as we would be happy to answer any questions you may have. 
 

Thanks,

Archie

aatienza
Community Specialist
Community Specialist

Hey mandel200,

 

Just checking in to make sure that you've seen our responses. Please let me know if you have other questions or concerns as I will be locking this in 24 hours if I won't hear back from you again. Feel free to start a new thread and we'll be happy to help.
 

Thanks,

Archie