09-11-2021 12:40 PM
Still having a reoccurring issue with my Nest Hello. It constantly disconnects, and is always offline. Now it currently has no connection to any of my internet networks. I've made a comment shortly after purchasing the doorbell, I've exhausted all re configuring and rebooting options, including my internet provider. Google will NOT replace or service which I think is a little unfair based on the number of people that are having the same issue. Help!!!!!!!
09-17-2021 03:29 PM
Hey there,
Sorry for the late response, but I wanted to drop in here to help.
I understand that issues with error codes can be confusing but I definitely wanted to stop by and see how I could help.
Just wanted to double check to see if you were still needing help on this? If so, what troubleshooting steps have you tried?
Please let me know.
Best regards,
Garrett DS
10-26-2021 01:11 PM
I had the same issue. I was able to correct it my assigning a static IP address to the camera from my network. Issue has not reoccurred since.
11-12-2021 09:23 AM
Hey Folks.
At this time, I'll go ahead and lock this thread. If you're still experiencing problems, feel free to start a new thread and we'll be happy to help.
Best Regards,
Brad.