06-27-2022 11:45 AM
Getting error nc021 or nc023. I have tried everything from resetting phone, Bluetooth, camera, and router to no avail. Please help!
07-05-2022 03:14 PM
Hey Sschmad,
I’m sorry for the trouble this has caused you, let me help you out. These errors mean your camera couldn’t connect to your phone through Bluetooth. You’ll need to make sure Bluetooth is working and is enabled on your device. Try these steps and let us know how it goes.
Thanks,
Archie
07-09-2022 07:46 PM
Hi folks,
I appreciate the help @archie. Just checking in to see if the troubleshooting steps shared helped. If you have other questions and concerns, feel free to let me know.
Best,
Steve
07-11-2022 03:18 PM
Hi there,
We haven't heard any updates from you. Please let us know if you still need help as we will be locking this in 24 hours if we won't hear back from you again. Feel free to start a new thread and we'll be happy to help.
Regards,
Steve