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Ever since I got Google fiber, my nest cameras will not connect to it

Community Member

I’ve had my cameras for a while and they moved with me everywhere. Everything was fine until I got Google fiber and I cannot get them to connect anymore. Can someone please help me with this?


Community Specialist
Community Specialist

Hi Subseven, 


Thanks for reaching out to us, and I'm sorry to hear about the situation. Please answer the following: 


  • Has your Nest Camera been paired before?
  • What type of Nest Camera do you have?
  • How far have you gotten in pairing your device?
  • What’s the color of the LED status light?
  • How far is the device from your Google fiber?
  • Can you connect to the internet with other devices?
  • Are there any other devices that experience issues with the Wi-Fi?
  • Are there devices or appliances (such as baby monitors, microwaves, cordless phones, etc.) near the device you want to pair? Those devices could interfere with the Wi-Fi or Bluetooth signal.


I'll look forward to your response. 




Community Specialist
Community Specialist

Hi there, 


I want to check and see if you are still in need of any help. Please let me know, as I would be happy to assist and answer any questions you may have.



Community Specialist
Community Specialist

Hello Subseven, 


We haven't heard from you in a while, so we'll be locking this thread if there is no update within 24 hours. If you run into any more issues in the future, please feel free to create a new thread.