07-13-2022 05:39 AM
You identify and register familiar faces time and time again only to find about half the time the useless Cameras can’t recognise these registered faces!
I feel like I’ve been scammed!
10-12-2022 02:36 PM
Hey Tammy1988,
I'm sorry for the delayed response. These algorithms learn and improve over time. If your camera identified someone incorrectly, you should delete incorrect snapshots in the face library as soon as possible. This will reduce the chance of that person being misidentified again.
Thanks,
Archie
10-18-2022 01:04 PM
Hey Tammy1988,
I just wanted to follow up to see if you still need our help. Please let us know as we would be happy to answer any questions you may have.
Thanks,
Archie
10-24-2022 07:53 PM
Hey there,
Just checking in to make sure that you've seen our responses. Please let me know if you have other questions or concerns as I will be locking this in 24 hours if I won't hear back from you again. Feel free to start a new thread and we'll be happy to help.
Thanks,
Archie