Face recognition

[Jim3]

How do I get my notifications to indicate the actual name of the person it recognized, rather than just Familiar Face?

[S3bryan]

Have you gone into the Nest app under settings under familiar faces? It’s within there that you have to name the faces that the camera has seen

[MelbaDT]

Hey folks, 

Thanks for answering, S3bryan. 

@Jim3, I'm dropping by to ensure everything is covered here. Have you had the chance to try S3bryan's suggestion? You may also refer to this link to know more information about familiar face detection with your Nest camera or doorbell: https://bit.ly/3jGZs2n

Best, 

Melba

[MelbaDT]

Hey there, 

Checking back in if you still need help with your Nest camera. 

Best, 

Melba

[Brad]

Hi there,

Just checking in to see if you still need assistance with this issue.  We'll leave this topic open for another 24 hrs in case there are any follow up questions or comments. Please let me know if you need further assistance. 

Best regards,

Brad

[Brad]

Hey Folks.

At this time, I'll go ahead and lock this thread. If you're still experiencing problems, feel free to start a new thread and we'll be happy to help.

Best Regards,

Brad.