Factory reset outdoor wired nest camera gen 2

[Rhsaphire]

Trying to factory reset Nest gen 2 outdoor camera and after inserting paper clip for 20 seconds into reset hole camera stays connected and blue light stays on

camera is wired reset hole is in front of camera

plz help

[MplsCustomer]

@Rhsaphire 

The factory reset hole on the 2nd gen Google Nest Battery Camera is on the back of the camera:

https://support.google.com/googlenest/answer/9252162?hl=en&sjid=15098060909531187930-NA#zippy=%2Cnes...

[EdmondB]

Hello Rhsaphire,

Checking in — did you get a chance to try the steps shared by MplsCustomer? If so, how did it go? Let me know if you need more help.

Thanks for the help, @MplsCustomer.
 

Best,
Edmond

[EmersonB]

Hey folks, 

@Rhsaphire, we wanted to follow up and see if you are still in need of any help. Please let us know if you are still having any concerns or questions from here, as we would be happy to take a closer look and assist you further.

I appreciate the help, MplsCustomer and Edmond.
 
Thanks,
Emerson