False glass break recording

[Tom289]

My Nest camera recorded a glass break sound, when there wasn’t any. Has anyone else had that experience?

[S3bryan]

Yup it heard some crazy bird outside the open window screech. It set off the glass breaking alarm which set off the camera and the microphone on the nest alarm.  I would say just chalk it up to a robot taught to hear glass breaking.  Remember a robot can’t differentiate what it’s not programmed to do. Unless one of us what’s to spend hours teaching it 

[Tom289]

We were 4 hours away and heard a glass break on the camera. We hurried home to find nothing wrong. Ruined our weekend.

[Brad]

Hi there, 

I apologize for my late response and thank you for all of your patience while waiting for a reply. I definitely understand how frustrating your situation must be, and I wanted to make sure that your concern was acknowledged. Do you still need help with this issue? I know that there's been a delay in response since you posted.

Best Regards, 

Brad.

[Brad]

Hi there,

Just checking in to see if you still need assistance with this issue. Please let me know if you need further assistance. 

Best Regards,

Brad.

[Brad]

Hi there,

Just checking in to see if you still need assistance with this issue.  We'll leave this topic open for another 24 hrs in case there are any follow up questions or comments. Please let me know if you need further assistance. 

Best regards,

Brad

[Brad]

Hey Folks.

At this time, I'll go ahead and lock this thread. If you're still experiencing problems, feel free to start a new thread and we'll be happy to help.

Best Regards,

Brad.