Floodlight Cam & Nest Doorbell can’t connect AFTER installing NestWifi Router

[daryllim]

Hi, appreciate some help.  Thank you.

My recently acquired Nest Doorbell (Battery) & Floodlight Cam was working fine with my home wifi setup until I replaced it with a pair of NestWifi Routers.

It shows ‘something went wrong’ and I’ve already reset both devices, rebooted the main NestWifi router, turn on Airplane mode as recommended, rebooted iPhone.  Same error message after many attempts. 

Was hoping performing the reset would work but unfortunately not.

Anyone managed to solve this?  

[GarrettDS]

Hey there,
Sorry for the late response, but I wanted to drop in here to help.

I understand that these issues can be confusing but I definitely wanted to stop by and see how I could help.

Just wanted to double check to see if you were still needing help on this? If so, what troubleshooting steps have you tried?

Please let me know.

Best regards,
Garrett DS
 

[daryllim]

All good now.  Thanks. 

[Brad]

Hi there,

Just checking in to see if you still need assistance with this issue. Please let me know if you need further assistance. 

Best Regards,

Brad.

[daryllim]

No.  Thanks. 

[Brad]

Hey Folks.

At this time, I'll go ahead and lock this thread. If you're still experiencing problems, feel free to start a new thread and we'll be happy to help.

Best Regards,

Brad.