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Floodlight Nest Cam just stays on - 24 Hrs

AshUK
Community Member

My nest cam with floodlight was working fine as sensor would turn it on and off

today it came on and will not go off -can’t afford to keep it on 24hr - looks like sensor not working to turn it on and off ? 
camera is working and lights stay on all hours 

please advise 

4 REPLIES 4

BarbieC
Community Member
  • Well I’m wondering the same thing it’s still light out where I am and on the Google Home app I turned the light to off. And I want to see you when it gets dark if the motion sensor works with the switch on our wall still being on…? I don’t know but I’m gonna give it a shot

Brad
Community Specialist
Community Specialist

Hey there,

 

I am terribly sorry to hear that you're having this issue! I would love to assist you with this issue. If you are having issues with your Nest Cam or Nest Doorbell, I would suggest that you first start by restarting it. 

 

Restart: Keeps all your settings, and it should reconnect to the same Wi-Fi network. This is helpful if it ever becomes frozen, has trouble reconnecting to the internet, or isn't working normally.

 

Best regards,

Brad

Jeran
Community Specialist
Community Specialist

Hey there AshUK,

Did you have any more questions or need any additional help? 

Thank you,
Jeran
 

Brad
Community Specialist
Community Specialist

Hi there,

Just checking in on this thread and the activity on it. We'll leave this topic open for another 24 hours in case there are any follow up questions or comments.

Best regards,
Brad