Free Nest CAM IQ / Doorstop!

[Neverbuynest]

It doesn't work.  But maybe you can use it as a door stop?  Or a conversation piece?

Anyway, I had it 13 months or so, and it was a second replacement for the original one that didn't last a week.

[SteveT1]

Hi there,

Sorry to hear about your experience on your Nest Cam IQ. I'm here to help. What's the color of the LED lights on your Nest camera? Do you have a case number on your last support interaction so we can check further?

Regards,

Steve

[SteveT1]

Hi there,

It's me again. I wanted to check back in to see if you have other questions and concerns. Feel free to let me know.

Thanks,
Steve

[SteveT1]

Hi there,

We're really sorry to hear about what happened. We'll take your experience as feedback and make sure to learn from this to improve. We won't be able to process a replacement if your device is already out of warranty. What is the case number of your previous support interaction so we can check this further. 

If we haven't heard any updates from you, I'll go ahead and lock this thread in 24 hours. If you're still in need of assistance, feel free to start a new thread and we'll be happy to help.

Regards,
Steve