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Gemmer ikke aktiviteter som er mere end 3 timer gammel

DKJeppeSvabe
Community Member

‎06-11-2024 04:20 PM

Hej jeg har et problem med min doorbell. Den gemmer ikke aktiviter som er mere end 3 timer gammel, samt jeg får ingen notifikationer på min IOS når der er nogen ved døren. Nogen bud på hvad der kan være galt eller hvad man skal gøre?

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MplsCustomer
Bronze
Bronze

‎06-11-2024 06:21 PM

@DKJeppeSvabe 

If you are only getting event video history for the most recent 3 hours, then you do not have a Nest Aware subscription (https://support.google.com/googlenest/answer/13315909).

If you go to your doorbell in the Google Home app and go to Settings | Events | Video events, have you enabled notifications for any of the event types?

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