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Google Camera Event History

Ontario1
Community Member

I have several Nest cameras. And primarily I have been using the Nest App. When I upgraded to the new Google Nest Doorbell (wired Gen 2), I find that I can view my new device and older camera live feeds on the Google Home App. I can review the event history for the new device on the Google Home App. But I have to go to the Nest App to review the event history for the older cameras. 

In looking at the Google Nest support pages, this "feature" is explained.

It would be great if Google, in the upcoming update to the Google Home App, could include the ability to review the event history for the older (pre 2021) cameras in the Google Home App. It would be much cleaner overall, and it would avoid having to have customers bounce between apps unnecessarily.

 

3 REPLIES 3

Brad
Community Specialist
Community Specialist

Hi there,

 

Thank you for your feedback on this, I fully understand the frustrations of not having your new Nest cams in the Nest app like you may be used too. However, you can now use the Google Home web app to view your cameras and doorbells.

 

The new Nest cameras and doorbell are exclusive to the home app because we wanted to create an integrated experience with your speakers and displays. A Nest Aware subscription applies to all of your cameras, speakers, and displays in the same home structure. Thank you for your continued patience, and support. 

 

Best regards,

Brad

Ontario1
Community Member

Hello Brad. I am not sure that you understood what I was requesting. I am fine with using the new Google Home app. That app, however, does not allow viewing of the event history for the pre-2021 Google Nest cameras/doorbells. (Even with these devices in the same Home structure as the new devices (and with Nest Aware.) For the event history for these older devices, it is necessary to go to the Nest App. We would like the capability of the new Google Home app to be such that we can view the event history for the older cameras there too (as it is for the newer cameras), so we can have all the capabilities (for old and new devices) integrated in the one new Google Home App.  Brad, it would be greatly appreciated if you could pass this request on to the Google Home App development team.  Many of your loyal customers would be grateful for that improved capability.  Thanks.

Brad
Community Specialist
Community Specialist

Hey there,

I see, so this would be a Feature Request thread. We’re always looking for ways to improve, and appreciate your feedback. You can send it at any time using your devices by saying, "Hey Google, send feedback," or by following the steps found here. This is the best way to make sure your experience is recorded and sent to developers and engineers. As this is a request, this thread will be locked in 24 hours. You are welcome to leave any follow-up questions or concerns until then. 

Best regards,
Brad