Google Doorbell (Battery) A reset was done my doorbell, after the 30 second the bell did not restart

[JPE1949]

Google Doorbell (Battery) A reset was done my doorbell, after the 30 second the bell did not restart, my android phone shows that the battery is 99% charged in the Google Home App

What other functions can i do to get my bell to operate. Or is the bell beyond being restarted/repaired

JPE

[zoeuvre]

Hi JPE1949, 

I'm sorry to hear about the situation, but thanks for reaching out. Have you tried to charge your Nest doorbell's battery? If not, plug in your Nest Doorbell (battery) using the compatible 7.5W AC adapter and check if it will start. Though your Google Home app says it is fully charged, plugging in your device will help us check if it will power on or not.

I'll look forward to your response. 

Best,

Zoe

[zoeuvre]

Hi there, 

I wanted to check and see if you managed to see the information I shared. Please let me know if you have any questions from here. I would be happy to assist and make sure you are good to go.
 

Thanks,

Zoe

[zoeuvre]

Hello JPE1949, 
 

We haven't heard from you in a while, so we'll be locking this thread if there is no update within 24 hours. If you run into any more issues in the future, please feel free to create a new thread.

Regards, 
Zoe