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Google Doorbell

jarobn
Community Member

Hello - I have a "great connection" when I test my mesh network.  I also have lightening internet speed on speed test. All my devices work fine.  But I just purchased a google doorbell and it connects okay and triggers the doorbell fires off onto my network but Live video simply won't work.  Interestingly if I look at history - it is actually recording video just not streaming it.

Please Help - I don't want to return this.

1 ACCEPTED SOLUTION

jarobn
Community Member

Well i found that i had to turn off all preferred activities in wifi settings (of which some are enabled by default).  Google needs to sort this out.  This wasnt after a wasted trip I exchanging the doorbell

View solution in original post

6 REPLIES 6

Brad
Community Specialist
Community Specialist

Hi there, 

 

I apologize for my late response and thank you for all of your patience while waiting for a reply. I can definitely understand how frustrating your situation must be, but I wanted to make sure that your issue was addressed. Do you still need help with this issue? I know that there's been a delay in response since you posted.

 

Please let me know if you need further assistance. 

Best Regards, 

Brad.

GarrettDS
Community Specialist
Community Specialist

Hey there,
Just wanted to jump in here to check to make sure that you saw our response. Please let us know if you have any other questions or concerns as I will be locking this in 24 hours.

Have a great day.
Garrett DS
 

Eric_B
Community Specialist
Community Specialist

Hey jarobn,
It looks like we haven't heard back from you so I'm going to go ahead and lock the thread. If you have any further questions or concerns, feel free to create a new thread.

Have a great day!
Eric

jarobn
Community Member

Well i found that i had to turn off all preferred activities in wifi settings (of which some are enabled by default).  Google needs to sort this out.  This wasnt after a wasted trip I exchanging the doorbell

jarobn
Community Member

Further - your responses didn’t offer any of this information and were far too slow

James
Community Specialist
Community Specialist

Hi everyone,

This thread hasn't been updated in a while, so we'll go ahead and close it for now. If you need anything else, feel free to reach back out.


Thank you,

James